The problem
Eldorado national is recalling certain model year 2008-2010 aero elite, aerolite, aerotech, transtech, and versa shuttle motorhomes fitted with ricon public use lifts. The wheelchair lifts were to be equipped with a restraint buckle that has an interlock feature designed to prevent the lift from operating if the buckle is not latched. In the recalled motorhomes, however, the interlock feature may not operate properly and the lift may operate even when the buckle is not latched.
The risk
The wheelchair may move during lift operation and the unsecured occupant, could be injured.
The fix
Eldorado national is working with ricon and ricon will be handling the remedy for this campaign. Please see ricon's defect report 09e-060. Ricon will provide customers with a warning decal and a dvd-based training aid. The safety recall is expected to begin during august 2010. Owners may contact ricon customer service at 800-322-2884, or email at [email protected].
Contacts
Owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to <a href=http://www.Safercar.Gov>http://www.Safercar.Gov</a> .
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Eldorado dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 10V351000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.