The problem
Ducati is recalling certain model year 2010 multistrada 1200 motorcycles. The throttle cables may come into contact with the upper edge of the radiator during normal operation of the motorcycle. This situation could cause the throttle cables to become chafed by the radiator resulting in damage to the motorcycle and a potential hazard to the rider.
The risk
Damage to the cables could adversely affect the motorcycle's throttle operation and thereby reduce the driver's ability to control the speed of the vehicle, increasing the risk of a crash.
The fix
Dealer will secure the throttle cables to the frame above the radiator to prevent contact. This service will be performed free of charge. The safety recall began on august 13, 2010. Owners may contact ducati at 1-800-231-6696.
Contacts
Ducati safety recall no. Rcl-10-001. Owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to <a href=http://www.Safercar.Gov>http://www.Safercar.Gov</a> .
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Ducati dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 10V356000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.