The problem
Ducati is recalling certain model year 2010 multistrada 1200 motorcycles. During production an incorrect screw may have been installed in the motorcycle's steering head. This situation could cause the steering head to possibly become loose during normal operation.
The risk
Any loosening of the steering head could adversely affect the driver's ability to steer the motorcycle increasing the risk of a crash.
The fix
Dealer will replace the steering head screw with the correct screw. This service will be performed free of charge. The safety recall began on august 13, 2010. Owners may contact ducati at 1-800-231-6696.
Contacts
Ducati safety recall no. Rcl-10-003. Owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to <a href=http://www.Safercar.Gov>http://www.Safercar.Gov</a> .
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Ducati dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 10V358000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.