The problem
Volvo trucks is recalling certain model year 2009-2010 vnl, vt, and 780 trucks manufactured from march 1, 2008 through february 6, 2009. The bottom track that attaches to the arms used to open and close the window may de-bond, which results in the glass coming loose at the bottom.
The risk
The upper window hinges may fail and allow the glass to fall out of the window frame creating a road hazard and increasing the risk of a crash.
The fix
Dealers will inspect and repair as required free of charge. The safety recall began on december 1, 2010. Owners may contact volvo trucks at 1-800-528-6586.
Contacts
Volvo recall no. Rvxx1004. Owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to <a href=http://www.Safercar.Gov>http://www.Safercar.Gov</a> .
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Volvo dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 10V359000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.