The problem
General motors is recalling certain model year 2009-2010 chevrolet traverse, buick enclave, gmc acadia, and saturn outlook vehicles. The second row seat side trim shield restricts the upward rotation of the safety belt buckle when the seat back is returned to a seating position after being folded flat. If the buckle contacts the seat frame, additional effort is required to return the seat to a seating position. If sufficient force is applied, the buckle cover could be pushed down the strap, exposing and partially depressing the red release button.
The risk
The safety belt may not restrain the occupant as intended during a crash, increasing the risk of injury to the seat occupant.
The fix
Dealers will modify the second row seat side trim shields. If a safety belt buckle is damaged, dealers will replace it free of charge. The safety recall began on august 18, 2010. Owners may contact chevrolet at 1-800-630-2438, buick at 1-866-608-8080, gmc at 1-866-996-9463, and saturn at 1-800-972-8876, or at the owner center at www.Gmownercenter.Com.
Contacts
Gm's recall no. N100243. Owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to <a href=http://www.Safercar.Gov>http://www.Safercar.Gov</a> .
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Buick, Chevrolet, GMC dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 10V375000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.