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Safety recall · 10V383000

Visibility: linkages International recall

NAVISTAR, INC reported this recall to NHTSA on August 24, 2010. It covers about 39,544 vehicles across 7 model years listed below. The repair is free.

Campaign
10V383000
Reported
Aug 24, 2010
Vehicles
39,544
Area
Visibility & wipers

The problem

Navistar is recalling certain model year 2008 through 2011 international prostar and lonestar heavy trucks manufactured from january 2, 2007 through june 1, 2010. The passenger side windshield wiper linkage rod may separate from either the wiper drive arm or passenger side pivot assembly.

The risk

When the linkage separates, the passenger side wiper arm will no longer operate which could lead to reduced driver visibility, increasing the risk of a crash.

The fix

Navistar will notify owners and international dealers will replace the windshield wiper linkage assembly free of charge. The safety recall is expected to begin on or about december 17, 2010. Owners may contact navistar at 1-800-448-7825.

Contacts

Navistar's recall campaign number is 10514. Owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to <a href=http://www.Safercar.Gov>http://www.Safercar.Gov</a> .

What to do

  1. Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
  2. Call a dealer. Any authorized International dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 10V383000.
  3. Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
  4. Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.

Vehicles covered

Questions

Is the 10V383000 recall repair free?

Yes. Federal law requires the manufacturer to fix safety recalls free of charge. NAVISTAR, INC's dealers do the work; the remedy is described above.

How do I know if my vehicle is part of recall 10V383000?

Not every vehicle of a listed model year is included. Enter your 17-character VIN at nhtsa.gov/recalls or call a dealer with your VIN.

When was recall 10V383000 announced?

NAVISTAR, INC reported it to NHTSA on August 24, 2010. Owners are usually notified by mail within about two months.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked daily. Complaints are owners' own reports and are not verified. How we use the data

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