The problem
Suzuki is recalling certain model year 2008 through 2010 sx4, 2010 grand vitara, and 2009 through 2010 equator vehicles that were equipped with a garmin nuvi model 750, 760, and 765 navigation system. The batteries contained in the affected gps units can overheat.
The risk
OVERHEATED BATTERIES COULD RESULT IN A FIRE.
The fix
Suzuki will notify owners and the repairs will be performed by garmin technicians by replacing the battery and inserting a spacer on top of the battery free of charge. The safety recall began on september 24, 2010. Owners may contact garmin directly at 1-866-957-1981 or suzuki at 1-887-697-8985. Owners may also visit garmin's website at www.Garmin.Com/nuvibatterypcbrecall.
Contacts
Suzuki's recall campaign number is sj. Owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to <a href=http://www.Safercar.Gov>http://www.Safercar.Gov</a> .
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Suzuki dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 10V392000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.