The problem
Ford is recalling certain model year 2008-2009 f-650 and f-750 trucks equipped with caterpillar c7 engine. The #5 and #6 fuel lines may crack at the fastening point to the common fuel rail and cause a fuel leak.
The risk
A fuel leak, in the presence of an ignition source, can result in a vehicle fire.
The fix
Ford is working with caterpillar to notify owners and repairs will be performed by authorized caterpillar dealers free of charge. The safety recall began on september 8, 2010. Owners may contact caterpillar toll-free at 1-800-447-4986 or ford at 1-866-436-7332.
Contacts
Ford safety recall no. 10V01. Owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to <a href=http://www.Safercar.Gov>http://www.Safercar.Gov</a> .
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Ford dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 10V398000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.