The problem
Mack is recalling certain model year 2008 through 2011 gu and mru model vehicles manufactured with a front tow glad hand option. The actuation and release timing of the vehicles exceeds the limit which fails to conform to the requirements of federal motor vehicle safety standard no. 121, "Air brake systems."
The risk
If the brakes do not perform as they should, a vehicle crash could occur.
The fix
Mack will notify owners and repair the vehicle free of charge. The safety recall began on february 1, 2011. Owners may contact mack at 1-877-800-4945.
Contacts
Mack's recall campaign number is sc0345. Owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to <a href=http://www.Safercar.Gov>http://www.Safercar.Gov</a> .
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Mack dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 10V404000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.