The problem
Gm is recalling certain model year 2009-2010 cadillac cts all wheel drive and cts-v vehicles for failing to comply with the requirements of federal motor vehicle safety standard no. 208, "Occupant crash protection."
The risk
In the event of a crash, the front passenger may be at an increased risk of leg injury.
The fix
Dealers will replace the glove compartment assembly and, in some vehicles modify the instrument panel structure. This service will be performed free of charge. The safety recall began on october 20, 2010. Owners may contact cadillac at 1-866-982-2339.
Contacts
Gm's safety recall no. Is n100292. Owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to <a href=http://www.Safercar.Gov>http://www.Safercar.Gov</a> .
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Cadillac dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 10V414000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.