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Safety recall · 10V414000

Equipment Cadillac recall

GENERAL MOTORS CORP. reported this recall to NHTSA on September 13, 2010. It covers about 20,224 vehicles across 2 model years listed below. The repair is free.

Campaign
10V414000
Reported
Sep 13, 2010
Vehicles
20,224
Area
Equipment & accessories

The problem

Gm is recalling certain model year 2009-2010 cadillac cts all wheel drive and cts-v vehicles for failing to comply with the requirements of federal motor vehicle safety standard no. 208, "Occupant crash protection."

The risk

In the event of a crash, the front passenger may be at an increased risk of leg injury.

The fix

Dealers will replace the glove compartment assembly and, in some vehicles modify the instrument panel structure. This service will be performed free of charge. The safety recall began on october 20, 2010. Owners may contact cadillac at 1-866-982-2339.

Contacts

Gm's safety recall no. Is n100292. Owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to <a href=http://www.Safercar.Gov>http://www.Safercar.Gov</a> .

What to do

  1. Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
  2. Call a dealer. Any authorized Cadillac dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 10V414000.
  3. Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
  4. Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.

Vehicles covered

VehicleComplaintsRecallsGrade
2009 Cadillac CTS1685D
2010 Cadillac CTS03A

Questions

Is the 10V414000 recall repair free?

Yes. Federal law requires the manufacturer to fix safety recalls free of charge. GENERAL MOTORS CORP.'s dealers do the work; the remedy is described above.

How do I know if my vehicle is part of recall 10V414000?

Not every vehicle of a listed model year is included. Enter your 17-character VIN at nhtsa.gov/recalls or call a dealer with your VIN.

When was recall 10V414000 announced?

GENERAL MOTORS CORP. reported it to NHTSA on September 13, 2010. Owners are usually notified by mail within about two months.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked daily. Complaints are owners' own reports and are not verified. How we use the data

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