The problem
Sutphen is recalling certain model year 2006-2008 aerials and model year 2007-2008 pumper fire trucks equipped with detroit diesel series 60 engines. The software on these engines may cause the engine to shut down unexpectedly when a diesel particulate filter over-temperature condition is detected.
The risk
Unexpected emergency vehicle engine shutdown increases the risk of a crash and could hamper rescue operations and put the transported passenger at risk.
The fix
Sutphen will notify owners and detroit diesel will repair the vehicles free of charge by reprogramming the engine motor control module. Please see daimler trucks/detroit diesel's defect report 10e-005. The safety recall began no october 15, 2010. Owners may contact detroit diesel at 1-800-547-0712 or on line http://www.Detroitdiesel.Com/supportnetwork.
Contacts
Owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to <a href=http://www.Safercar.Gov>http://www.Safercar.Gov</a> .
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Sutphen dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 10V416000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.