The problem
Entegra is recalling certain model year 2010 and 2011 anthem and cornerstone class a motorhomes manufactured from june 3, 2009, through august 27, 2010. There may be an improper electrical connection at the buss bar on the affected transfer switches.
The risk
This improper connection may lead to overheating and melting of the transfer switch and may result in a fire.
The fix
Entegra will notify owners and dealers will replace the transfer switch free of charge. The safety recall began on september 24, 2010. Owners may contact entegra at 1-800-945-4787.
Contacts
Owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to <a href=http://www.Safercar.Gov>http://www.Safercar.Gov</a> .
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Entegra dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 10V418000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.