The problem
Heartland is recalling certain model year 2011 caliber travel trailers manufactured from july 21, 2010, through september 15, 2010. These vehicles have the potential for the suspension to contact the liquid propane (lp) pipe under trailer. This contact can cause damage to the lp pipe which could result in a gas leak.
The risk
A gas leak in the presence of an ignition source could cause a fire which could result in serious bodily injury and/or property damage.
The fix
Dealers will move the lp pipe away from the suspension to prevent contact and replace any damaged pipe. This service will be performed free of charge. The recall began on october 8, 2010. Owners may contact warranty/service department by email at [email protected], or by phone at 877-262-8032.
Contacts
Heartland safety recall no. 99-01-04. Owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to <a href=http://www.Safercar.Gov>http://www.Safercar.Gov</a> .
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Heartland dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 10V451000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.