The problem
Hyundai is recalling certain model year 2011 sonata vehicles manufactured from december 11, 2009, through september 10, 2010. On some of these vehicles the steering column intermediate shaft universal joint connections may have been either improperly assembled or insufficiently tightened.
The risk
Improper assembly or insufficient tightening of the connections could result in a complete separation or compromised attachment of the connections, such that the driver could experience a loss of, or reduction in, steering capability increasing the risk of a crash.
The fix
Dealers will inspect the steering column intermediate shaft universal joint connections for proper assembly and torque. In addition dealers will update the power steering software free of charge. The safety recall began on october 11, 2010. Owners may contact hyundai customer service center at 1-787-999-3333.
Contacts
Hyundai de puerto rico safety recall no. 097. Owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to <a href=http://www.Safercar.Gov>http://www.Safercar.Gov</a> .
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Hyundai dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 10V457000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.