The problem
Heartland is recalling certain model year 2011 fifth wheel trailers equipped with dexter axles. On some axles, cracks could appear in the spindle weld.
The risk
These cracks can propagate and cause the spindle to detach from the axle tube, resulting in the separation of the wheel end from the vehicle, creating a road hazard that increases the risk of a crash to other vehicles, and compromises the driver's control of the vehicle increasing the risk of a vehicle crash.
The fix
Heartland is working with dexter axle and will inspect the axle serial number and replace it if it falls within the serial number range. Replacement of the axle will be performed free of charge. The safety recall began on october 20, 2010. Owners may contact heartland warranty service department at 1-877-262-8032 or dexter axle at 1-800-400-2164.
Contacts
Heartland safety recall no. 99-01-03. Owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to <a href=http://www.Safercar.Gov>http://www.Safercar.Gov</a> .
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Heartland dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 10V461000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.