The problem
Heartland is recalling certain model year 2011 north country travel trailers, manufactured from july 14, 2010, through september 14, 2010, equipped with atwood 35 series range ovens. A potential exists for a small fracture within the line delivering gas to the oven cavity burner. Such a fracture may cause propane gas to leak from the line.
The risk
A propane leak in the presence of an ignition source could result in a fire and/or explosion causing property damage and/or personal injury.
The fix
Heartland is working with atwood and will replace or repair the stoves free of charge. The safety recall began on october 22, 2010. Owners may contact atwood at 1-574-266-4749 or heartland at 1-877-262-8032.
Contacts
Heartland safety recall no. 99-01-05. Owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to <a href=http://www.Safercar.Gov>http://www.Safercar.Gov</a> .
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Heartland dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 10V493000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.