The problem
Mack trucks is recalling certain model year 2010 through 2011 cxu, heavy trucks manufactured from august 12, 2009, through august 31, 2010. The rear hold-down brackets that secure the battery box lid may be rotated too far forward, which may restrict the battery box lid from properly seating.
The risk
If this occurs, the battery box lid may come off when stepping on the step, which may cause a person to fall from the vehicle resulting in personal injury.
The fix
Mack will inspect and adjust the rear hold-down brackets as required free of charge. The safety recall began on december 1, 2010. Owners may contact mack trucks at 1-800-866-1177.
Contacts
Mack safety recall no. Sc0346. Owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to <a href=http://www.Safercar.Gov>http://www.Safercar.Gov</a> .
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Mack dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 10V536000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.