The problem
Mack trucks is recalling certain model year 2011 chu and cxu, heavy trucks manufactured from july 13, 2010, through august 13, 2010, without rear mud flap hanger brackets. These vehicles fail to comply with the requirements of federal motor vehicle safety standard no. 108, "Lamps, reflective devices, and associated equipment." The rear conspicuity treatment typically found on the mud flap hanger brackets may not have been installed in the alternate positions as allowed in the regulation on vehicles manufactured without rear mud flap hanger brackets.
The risk
Lack of reflectors could lead to reduced visibility of the vehicle increasing the risk of a crash.
The fix
Dealers will inspect and install conspicuity treatment as required free of charge. The safety recall began on february 2, 2011. Owners may contact mack trucks at 1-800-866-1177.
Contacts
Mack trucks safety recall no. Sc0347. Owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to <a href=http://www.Safercar.Gov>http://www.Safercar.Gov</a> .
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Mack dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 10V537000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.