The problem
Keystone is recalling certain 2010-2011 montana fifth wheel trailers manufactured from september 3, 2009, through september 28, 2010. Under certain side load stress conditions the frame exhibits excessive flexing at the area of the center axle spring hangers.
The risk
This flexing in extreme circumstances can result in extensive frame damage, leading to an increased risk of property damage and/or vehicle crash.
The fix
Keystone will install a cross member between the center spring hangers free of charge. The safety recall began on november 23, 2010. Owners may contact keystone customer service at 1-866-425-4369.
Contacts
Keystone safety recall no. 10-154. Owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to <a href=http://www.Safercar.Gov>http://www.Safercar.Gov</a> .
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Keystone dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 10V570000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.