The problem
Jaguar is recalling certain model year 2010-2011 xj vehicles manufactured from july 28, 2009, through november 3, 2010. The front wiper arms to spindle fixings were not torqued to specification during manufacturing. As a result, the securing nuts could fail to perform as intended, resulting in a loss of wiper arm synchronization and a clash of the wiper arms.
The risk
If the wiper arms lose synchronization and clash, they could detach from the vehicle, reducing a driver's visibility and increasing the risk of crash.
The fix
Dealers will ensure the wiper arms are fitted securely onto the spindle and the securing nuts will be tightened to the correct torque. This service will be performed free of charge. The safety recall is expected to begin on or before december 13, 2010. Owners may contact jaguar at 1-800-637-6837.
Contacts
Jaguar safety recall no. J019. Owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to <a href=http://www.Safercar.Gov>http://www.Safercar.Gov</a> .
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Jaguar dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 10V578000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.