The problem
New flyer is recalling certain model year 2008-2009 heavy duty transit buses. The radius rod bracket which attaches the front axle radius rods to the vehicle frame may be missing two of the four required welds.
The risk
Failure of a radius rod bracket assembly may result in restricted steering capability increasing the risk of vehicle crash, injury or death.
The fix
Dealers will inspect for radius rod brackets and will be replaced with certified product free of charge. The safety recall began on december 13, 2010. Owners may contact new flyer at 1-204-934-4876.
Contacts
New flyer safety recall no. R10-028. Owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to <a href=http://www.Safercar.Gov>http://www.Safercar.Gov</a> .
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized New Flyer dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 10V605000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.