The problem
Glaval is recalling certain model year 2009 through 2011 entourage transit buses manufactured from november 2009 through november 1, 2010. The rear hazard lights do not operate properly which fails to conform to the requirements of federal motor vehicle safety standard no. 108, "Lamps, reflective devices, and other associated equipment.
The risk
The rear hazard lights will not function if the key is in the ignition increasing the risk of a crash if the bus is incapacitated.
The fix
Glaval will notify owners and repair the buses free of charge. The safety recall began on december 20, 2010. Owners may contact glaval at 1-574-262-2212.
Contacts
Owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to <a href=http://www.Safercar.Gov>http://www.Safercar.Gov</a> .
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Glaval Bus dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 10V608000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.