The problem
Sierra is recalling certain trailers equipped with dimplex electraflame, symphony, or optiflame branded electric fireplaces, stoves, and fireplace inserts. The plug in remote control receiver for the fireplace can overheat.
The risk
THIS COULD RESULT IN A FIRE.
The fix
Sierra is working with dimplex and will provide owners a free replacement plug-in remote control kit. The safety recall began on march 16, 2011. Owners may contact dimplex north america customer service at 1-888-346-7539.
Contacts
Owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to <a href=http://www.Safercar.Gov>http://www.Safercar.Gov</a> .
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Blue Ribbon, Cherokee, Cimarron dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 10V615000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.