The problem
Kenworth is recalling certain model year 2011 t660 and t700 tractor trailers manufactured between august 9, 2010, and november 4, 2010. The safety latch feature that keeps the hood of the vehicle from closing after a user opens the hood may fail to operate.
The risk
Failure of the safety latch feature may cause the hood to unexpectedly close while open, increasing the risk of personal injury and/or vehicle damage.
The fix
Dealers will replace the dual magnets with a single magnet on the safety latch. This service will be performed free of charge. The safety recall began on february 28, 2011. Owners may contact kenworth at 1-425-828-5440.
Contacts
Kenworth safety recall no. 10Kwk. Owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to <a href=http://www.Safercar.Gov>http://www.Safercar.Gov</a> .
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Kenworth dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 10V654000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.