The problem
Chrysler is recalling certain model year 2011 ram 1500 trucks manufactured from september 2009 through december 2010. Some vehicles may have experience a noise (growl, grind) coming from the rear axle bearing which could eventually seize.
The risk
A failure of the bearing could cause the vehicle to stall increasing the risk of a crash.
The fix
Chrysler will notify owners and will install an oil port insert into the rear axle free of charge. The safety recall began on april 4, 2011. Owners may contact chrysler at 1-800-853-1403.
Contacts
Owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to <a href=http://www.Safercar.Gov>http://www.Safercar.Gov</a> .
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Ram dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 10V656000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.