The problem
Chrysler is recalling certain model year 2008-2011 dodge ram 4500 and 5500 vehicles. These vehicles may experience a weakening and fracture of the left ball stud on the tie rod resulting in the potential loss of steering.
The risk
Loss of steering control of the vehicle could increase the risk of a crash.
The fix
Chrysler will notify owners and replace the left outer tie rod free of charge. The safety recall began on march 7, 2011. Owners may contact chrysler at 1-800-853-1403.
Contacts
Chrysler safety recall no. K28. Owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to <a href=http://www.Safercar.Gov>http://www.Safercar.Gov</a> .
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Dodge dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 10V657000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.