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Safety recall · 11E024000

Power train: clutch assembly Infiniti, Nissan recall

ZF SALES & SERVICE NORTH AMERICA reported this recall to NHTSA on June 24, 2011. It covers about 199 vehicles across 6 model years listed below. The repair is free.

Campaign
11E024000
Reported
Jun 24, 2011
Vehicles
199
Area
Transmission & drivetrain

The problem

Zf service is recall certain clutch kit assemblies, part number sx: k70358-01, shipped to wholesalers as service parts between september 1, 2010, and march 8, 2011. These service parts are intended for use on model year 2003-2006 nissan 350z and infiniti g35 vehicles. The sx: k70358-01 clutch kit contains an oversized clutch disc.

The risk

An oversized clutch disc could cause the vehicle to move unintentionally on the initial start-up, if the driver does not follow the installation instructions and fails to use the service brakes while the hand brake is not applied. Unintentional movement of the vehicle could result in a crash or possible injury to persons outside the vehicle.

The fix

Zf service notify wholesalers to return any affected clutch kit assemblies still in inventory for free replacement kits. This condition will correct itself after the first start-up and usage of the clutch kit. However, if an owner is not satisfied with its performance, zf services will reimburse the owner for the cost of the replacement clutch kit and a reasonable amount for its installation. The safety recall began on july 13, 2011. Owners may contact zf services at 1-800-321-0784 ext. 6748.

Contacts

Owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to <a href=http://www.Safercar.Gov>http://www.Safercar.Gov</a> .

What to do

  1. Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
  2. Call a dealer. Any authorized Infiniti, Nissan dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 11E024000.
  3. Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
  4. Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.

Vehicles covered

Questions

Is the 11E024000 recall repair free?

Yes. Federal law requires the manufacturer to fix safety recalls free of charge. ZF SALES & SERVICE NORTH AMERICA's dealers do the work; the remedy is described above.

How do I know if my vehicle is part of recall 11E024000?

Not every vehicle of a listed model year is included. Enter your 17-character VIN at nhtsa.gov/recalls or call a dealer with your VIN.

When was recall 11E024000 announced?

ZF SALES & SERVICE NORTH AMERICA reported it to NHTSA on June 24, 2011. Owners are usually notified by mail within about two months.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked daily. Complaints are owners' own reports and are not verified. How we use the data

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