The problem
Volkswagen is recalling certain stainless steel exhaust tips, part number 1k0 071 910 u, sold as accessory equipment for use on model year 2011-2012 jetta sedan vehicles manufactured from march 18, 2010, through august 22, 2011. These exhaust tips may extend beyond the original length of the factory-installed exhaust pipes. It is possible for inadvertent contact to occur with a person's leg.
The risk
If the tailpipe extension is hot during inadvertent contact, a burn could occur.
The fix
Dealers will inspect and replace the stainless steel exhaust tips as necessary free of charge. The safety recall is expected to begin during november 2011. Owners may contact volkswagen at 1-800-822-8987.
Contacts
Volkswagen's safety recall number is 26g9/v4. Owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to <a href=http://www.Safercar.Gov>http://www.Safercar.Gov</a> .
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Volkswagen dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 11E036000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.