The problem
Hino is recalling certain model year 2011 ne8j and nj8j trucks manufactured from june 1, 2010, through december 10, 2010, and equipped with certain eaton transmissions with park feature. The reverse idler shaft may contact the park feature and the two components may bind, preventing the park feature from engaging.
The risk
If a brake is not used or is defective and the park pawl does not engage, the vehicle may be able to move and potentially cause injury to the operator or persons in the vicinity of the moving vehicle or damage property.
The fix
Hino will notify owners and repair all vehicles that contain this condition free of charge. The safety recall began on march1, 2011. Owners may contact hino at 248-699-9330.
Contacts
Owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to <a href=http://www.Safercar.Gov>http://www.Safercar.Gov</a> .
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Hino dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 11V011000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.