The problem
Think north america is recalling certain model year 2011 think city vehicles. Poor performance in the vehicles" fluid heater assemblies could cause the heater-defroster system of the vehicle to fail to perform properly resulting in loss of its ability to clear the windshield in cold or humid conditions.
The risk
This could impair the driver's ability to view the road ahead, increasing the risk of a crash.
The fix
Dealers will inspect and, if needed, replace the defroster system free of charge. The safety recall is expected to begin during february 2011. Owners may contact think's authorized toll free service line at 1-855-698-4465.
Contacts
Think's safety recall no. 11-102. Owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to <a href=http://www.Safercar.Gov>http://www.Safercar.Gov</a> .
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Think dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 11V026000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.