The problem
General motors is recalling certain model year 2009-2010 cadillac cts vehicles. Some of these vehicles have a condition in which a wax coating on the rear suspension toe link jam nuts may allow the nut(s) to loosen. If a nut sufficiently loosens, the toe link could separate and the rear wheel would be able to turn inboard or outboard. Owners may hear a metallic clanking noise coming from the rear of the vehicle that may warn of a loosening nut.
The risk
The driver may experience sudden changes with vehicle handling and may not be able to control the vehicle increasing the risk of a crash.
The fix
Dealers will clean all wax residue from the rear suspension toe link and install two new jam nuts. If necessary the rear suspension toe link may be replaced. This service will be performed free of charge. The safety recall is expected to begin on or before march 24, 2011. Owners may contact cadillac at 1-866-982-2339 and at the owner center at www.Gmownercenter.Com.
Contacts
Gm's safety recall no. 11029. Owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to <a href=http://www.Safercar.Gov>http://www.Safercar.Gov</a> .
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Cadillac dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 11V089000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.