The problem
Great dane is recalling certain 2009 through 2012 refrigerated semi-trailers built with a particular design side door ramp bracket installation. If the bracket clip fastener fails, the ramp could become disengaged from the trailer.
The risk
THE RAMP COULD FALL RESULTING IN SERIOUS INJURY.
The fix
Dealers will inspect and make the necessary repairs free of charge. The safety recall began on march 1, 2011. Owners may contact great dane customer service at 1-877-369-3493.
Contacts
Owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to <a href=http://www.Safercar.Gov>http://www.Safercar.Gov</a> .
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Great Dane dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 11V093000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.