The problem
Honda is recalling certain model year 2011 honda odyssey vehicles. If the front windshield wiper blades become frozen to the windshield and the wiper motor is switched on, one of the front windshield wiper linkage rods may bend or separate from the motor due to insufficient stiffness of the rod.
The risk
The windshield wipers may fail to operate, decreasing the driver's visibility in adverse weather conditions increasing the risk of a crash.
The fix
Dealers will replace the front windshield wiper rod free of charge. The safety recall began on april 28, 2011. Owners may contact honda customer service at 1-800-999-1009.
Contacts
Honda's safety recall no. R72. Owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to <a href=http://www.Safercar.Gov>http://www.Safercar.Gov</a> .
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Honda dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 11V180000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.