The problem
Mci is recalling certain model year 2011 mci j4500 motor coaches manufactured from december 1, 2010 through february 28, 2011, and equipped with arvinmeritor mc16 and mc16 type tag axle assemblies. The bolts used to connect the axle housing to the spindle of the axle may not have been properly heat treated, resulting in potentially compromised hardness and strength that, in turn, could lead to reduced joint integrity.
The risk
Reduced joint strength of the spindle of the axle could result in a vehicle crash.
The fix
Arvinmeritor is working with mci to identify and notify owners and repairs will be performed free of charge. The safety recall began on april 14, 2011. Owners may contact arvinmeritor at 1-248-435-1725 or mci customer service at 1-800-241-2947.
Contacts
Mci safety recall no. 358. Owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to <a href=http://www.Safercar.Gov>http://www.Safercar.Gov</a> .
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Mci dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 11V190000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.