The problem
Daimler trucks is recalling certain model year 2008 and 2009 sterling bullet vehicles manufactured from october 15, 2007, through november 10, 2008. The left outer tie rod end may fracture due to a misalignment condition. Under certain driving conditions, the misalignment may lead to a weakening and eventual fracture of the left outer tie rod ball stud.
The risk
A fractured tie rod end could cause a loss of directional steering stability increasing the risk of a crash.
The fix
Daimler trucks will notify owners with a two part letter regarding this recall campaign and to inform owners that the left outer tie rod end will be replaced when replacement parts are available. This service will be performed free of charge. The safety recall began on march 26, 2011. Owners may contact daimler trucks at 1-800-547-0712.
Contacts
Daimler safety recal no. Fl-588. Owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to <a href=http://www.Safercar.Gov>http://www.Safercar.Gov</a> .
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Sterling dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 11V193000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.