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Safety recall · 11V210000

Seat belts Dodge, Freightliner, Mercedes-Benz recall

MERCEDES-BENZ USA - DBA SPRINTER reported this recall to NHTSA on March 30, 2011. It covers about 3,437 vehicles across 15 model years listed below. The repair is free.

Campaign
11V210000
Reported
Mar 30, 2011
Vehicles
3,437
Area
Seats & seat belts

The problem

Mercedes-benz is recalling certain model year 2008-2011 2500 and 3500 sprinter vehicles equipped with an optional three-seat bench in the passenger compartment. The seat benches in the second seating row may have been equipped with safety belts that do not meet the minimum requirements of federal motor vehicle safety standard 208, "occupant protection in interior impact," and motor vehicle safety standard 209, "seat belt assemblies." First, those safety belts may not lock as required. Second, the assembly loop may not perform to minimum force requirements.

The risk

In the event of a crash, the safety belts in these vehicles may not perform as required such that a seat occupant may not be properly restrained, increasing the risk of injury or death in the event of a crash.

The fix

Mercedes-benz will inspect and replace any seat belt assemblies that do not meet the requirements free of charge. The safety recall began on july 15, 2011. Owners may contact mercedes-benz at 843-695-5000.

Contacts

Mercedes-benz recall campaign number is l17. Owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to <a href=http://www.Safercar.Gov>http://www.Safercar.Gov</a> .

What to do

  1. Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
  2. Call a dealer. Any authorized Dodge, Freightliner, Mercedes-Benz dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 11V210000.
  3. Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
  4. Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.

Vehicles covered

Questions

Is the 11V210000 recall repair free?

Yes. Federal law requires the manufacturer to fix safety recalls free of charge. MERCEDES-BENZ USA - DBA SPRINTER's dealers do the work; the remedy is described above.

How do I know if my vehicle is part of recall 11V210000?

Not every vehicle of a listed model year is included. Enter your 17-character VIN at nhtsa.gov/recalls or call a dealer with your VIN.

When was recall 11V210000 announced?

MERCEDES-BENZ USA - DBA SPRINTER reported it to NHTSA on March 30, 2011. Owners are usually notified by mail within about two months.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked daily. Complaints are owners' own reports and are not verified. How we use the data

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