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Safety recall · 11V245000

Air bags Toyota recall

TOYOTA MOTOR NORTH AMERICA, INC. reported this recall to NHTSA on April 21, 2011. It covers about 307,848 vehicles across 4 model years listed below. The repair is free.

Campaign
11V245000
Reported
Apr 21, 2011
Vehicles
307,848
Area
Airbags

The problem

Toyota is recalling certain model year 2008 highlander, highlander hybrid, and model year 2007-2008 rav4 vehicles. In the curtain shield airbag (csa) system, there are two sensors in the airbag sensor assembly which are designed to detect vehicle roll angle. If one of these sensors malfunctions, the airbag warning light (malfunction indicator light: mil) will illuminate and the roll detection system will be suspended; however, the airbag csa remains available in the event of a side crash. If both sensors fail nearly simultaneously after initial airbag system check, the csa and the seat belt pretensioner could be inadvertently activated.

The risk

Inadvertent activation of the csa and/or the seat belt pretensioner can cause injury to a vehicle occupant.

The fix

Toyota will replace the airbag sensor assembly with a new one containing improved roll rate sensors, free of charge. Toyota intends to send an interim owner notification to owners early to mid-may, 2011 when sufficient parts and remedy becomes available. Owners may contact toyota at 1-800-331-4331.

Contacts

Toyota safety recall no. Boe-b1e. Owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to <a href=http://www.Safercar.Gov>http://www.Safercar.Gov</a> .

What to do

  1. Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
  2. Call a dealer. Any authorized Toyota dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 11V245000.
  3. Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
  4. Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.

Vehicles covered

Questions

Is the 11V245000 recall repair free?

Yes. Federal law requires the manufacturer to fix safety recalls free of charge. TOYOTA MOTOR NORTH AMERICA, INC.'s dealers do the work; the remedy is described above.

How do I know if my vehicle is part of recall 11V245000?

Not every vehicle of a listed model year is included. Enter your 17-character VIN at nhtsa.gov/recalls or call a dealer with your VIN.

When was recall 11V245000 announced?

TOYOTA MOTOR NORTH AMERICA, INC. reported it to NHTSA on April 21, 2011. Owners are usually notified by mail within about two months.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked daily. Complaints are owners' own reports and are not verified. How we use the data

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