The problem
General motors is recalling certain model year 2011 chevrolet cruze vehicles manufactured from october 6, 2009, through april 27, 2011 and equipped with an automatic transmission for failing to comply with federal motor vehicle safety standard no. 102, 'Transmission shift lever sequence, starter interlock, and transmission braking effect,' and federal motor vehicle safety standard no. 114, 'Theft protection.' These vehicles may have been built with a transmission shift linkage that is not properly installed. If the linkage is not properly installed, the prndl shift lever may not accurately reflect the position of the transmission gear. With this condition, the driver could move the shifter to park and remove the ignition key, but the transmission gear may not be in park.
The risk
The driver may not be able to restart the vehicle and the vehicle could roll away after the driver has exited the vehicle, resulting in a possible crash without prior warning.
The fix
Dealers will inspect the transmission shift linkage for correct installation and adjust the shift linkage system free of charge. The safety recall began on may 23, 2011. Owners may contact chevrolet at 1-800-630-2438, or www.Gmownercenter.Com.
Contacts
Gm's safety recall no. 11142. Owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to <a href=http://www.Safercar.Gov>http://www.Safercar.Gov</a> .
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Chevrolet dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 11V273000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.