The problem
Mack trucks is recalling certain model year 2008-2011 gu heavy trucks manufactured from september 12, 2007, through april 8, 2011, with a four battery cable design. As a result of the routing and clipping used, the battery cables may come into contact with frame hardware, which, as a result of chafing, may cause the insulation to become worn to a point where a short occurs.
The risk
A SHORT CAN POTENTIALLY CAUSE A VEHICLE FIRE.
The fix
Dealers will re-route the battery cables and replace the cables if chafing has occurred. This service will be performed free of charge. The safety recall began on july 11, 2011. Owners may contact mack trucks at 1-800-866-1177.
Contacts
Mack's safety recall no. Sc0354. Owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to <a href=http://www.Safercar.Gov>http://www.Safercar.Gov</a> .
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Mack dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 11V292000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.