The problem
Toyota is recalling certain model year 2011 venza and sienna passenger cars manufactured from march 7, through march 10, 2011. There is a possibility that the front, right, drive shaft may break due to insufficient heat treatment.
The risk
Should the drive shaft break during vehicle operation, the vehicle will lose power without prior warning. Loss of motive power without warning may increase the risk of a crash.
The fix
Toyota will notify owners and dealers will inspect the drive shaft, and, if the drive shaft is identified as one that may not have been correctly manufactured, it will be replaced with a new one at no charge. The safety recall began on june 22, 2011. Owners may contact toyota at 1-800-331-4331.
Contacts
Owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to <a href=http://www.Safercar.Gov>http://www.Safercar.Gov</a> .
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Toyota dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 11V306000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.