The problem
General motors is recalling certain model year 2011 cadillac srx passenger vehicles for failing to conform to the requirements of federal motor vehicle safety standard no 208, "occupant crash protection." The airbags are programmed to turn off the right side roof-rail airbag if the passenger sensing system determines that the right front passenger seat is unoccupied.
The risk
The right rear occupant may not be protected and suffer injuries in certain frontal and side crashes.
The fix
Gm dealers will reprogram the sensing and diagnostic module free of charge. The safety recall is expected to begin on or about june 17, 2011. Owners may contact cadillac at 1-866-982-2339 and at the owner center at www.Gmownercenter.Com .
Contacts
Gm's recall campaign number is 11162. Owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to <a href=http://www.Safercar.Gov>http://www.Safercar.Gov</a> .
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Cadillac dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 11V308000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.