The problem
Spartan is recalling certain model year 2010-2011 metrostar and model year 2010 gladiator fire apparatus chassis/cab, manufactured from april 9, 2010 through april 25, 2011 and equipped with rolltek supplemental restraint system (srs) side air bag. These vehicles fail to comply with the requirements of federal motor vehicle safety standard no. 208, "Occupant crash protection." The srs warning indicator may not function, and if a fault occurs the vehicle's operator may not be warned of a problem with the side air bags.
The risk
If an owner or operator is not warned of a problem with the side air bag system, they will not take steps to address and remedy the problem, thereby increasing the risk of injury or the severity of injury to vehicle occupants in the event of a crash necessitating deployment of the side air bags.
The fix
Dealers will inspect the side air bag warning indicator light and connect the wires as necessary for the srs to function properly. This service will be performed free of charge. The safety recall began on july 13, 2011. Owners may contact spartan at 1-800-543-5008 - option 5.
Contacts
Spartan's recall campaign number is 11014. Owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to <a href=http://www.Safercar.Gov>http://www.Safercar.Gov</a> .
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Spartan dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 11V321000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.