The problem
Heartland is recalling certain model year 2011 north country 30bhs and 32bhdd travel trailers. The cord for hooking into an external electrical power supply has the potential to drape directly in front of the furnace exhaust.
The risk
This contact could cause damage to the power cord which could result in a fire.
The fix
The manufacturer is in the process of developing a remedy for this issue. The recall is expected to begin during august 2011. Owners may contact heartland at 1-877-262-8032.
Contacts
Heartland safety recall no. 99-01-08. Owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to <a href=http://www.Safercar.Gov>http://www.Safercar.Gov</a> .
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Heartland dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 11V335000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.