The problem
Ducati is recalling certain model year 2011 diavel motorcycles manufactured from september 23, 2010, through may 12, 2011. The brass inserts installed in the chain guard may deform over time, resulting in the possible loosening of the license plate holder retaining screws on the rear swing-arm. This situation could cause the license plate holder to become loose during normal operation of the motorcycle.
The risk
Loosening of the license plate holder could interfere with the motorcycle's rear wheel rotation and thereby increase the risk of a crash.
The fix
Ducati dealers will replace the chain guard with an updated version, manufactured with steel inserts. This service will be performed free of charge. The safety recall began on july 27, 2011. Owners may contact ducati at 1-800-231-6696.
Contacts
Ducati's safety recall number is rcl-11-002. Owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to <a href=http://www.Safercar.Gov>http://www.Safercar.Gov</a> .
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Ducati dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 11V336000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.