The problem
Ford is recalling certain model year 2007 ford five hundred and mercury montego vehicles manufactured from september 5, 2006, through september 11, 2006. The fuel tanks may not have consistent welds between the fuel tank and fuel filler neck spud which can affect the strength of the joint. Some fuel tank spud welds may not provide the expected strength in the event of a severe rear impact to the vehicle. An improper weld can result in a crack in the joint which could illuminate the emissions malfunction indicator light, cause a fuel odor, or allow fuel to leak out.
The risk
Fuel leakage, in the presence of an ignition source, could result in a fire.
The fix
Dealers will replace the fuel tank free of charge. The safety recall began on august 16, 2011. Owners may contact ford motor company customer relationship center at 1-866-436-7332.
Contacts
Ford's safety recall no. 11S20. Owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to <a href=http://www.Safercar.Gov>http://www.Safercar.Gov</a> .
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Ford, Mercury dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 11V355000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.