The problem
Jayco is recalling certain model year 2011 seneca class c motorhomes, series 36fk and 37fs, manufactured from may 18, 2011, through july 13, 2011. These vehicles may have insufficiently torqued bolts attaching the rear hitch to the frame.
The risk
Loose hitch bolts could result in the hitch separating from the frame, creating a road hazard increasing the risk of a crash.
The fix
Dealers will inspect and tighten up the hitch bolts free of charge. The safety recall began on september 6, 2011. Owners may contact jayco at 1-800-283-8267.
Contacts
Owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to <a href=http://www.Safercar.Gov>http://www.Safercar.Gov</a> .
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Jayco dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 11V437000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.