The problem
Starcraft is recalling certain model year 2011 and 2012 autumn ridge and autumn ridge ar-one travel trailers manufactured from march 30, 2011, through july 21, 2011. The spare tire carrier brackets may fatigue and break.
The risk
The spare tire can fall from the vehicle possibly causing a crash or personal injury.
The fix
Starcraft will notify owners, and dealers will install a reinforcement bracket free of charge. The safety recall is expected to begin during september 2011. Owners may contact starcraft at 1-800-945-4787.
Contacts
Owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to <a href=http://www.Safercar.Gov>http://www.Safercar.Gov</a> .
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Starcraft dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 11V440000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.