The problem
Altec is recalling certain model year 2011 dl/dm series, d4000a, and db37 digger derrick service utility vehicles manufactured from january 2011 through april 2011, equipped with pq single axis boom controllers. The mechanical interlock (lock out) may not operate properly.
The risk
If the control interlock does not function properly, the control handle can be accidently shifted causing movement of the unit, possibly resulting in serious injury or death.
The fix
Altec will notify owners, and altec dealers will replace the hand controllers free of charge. The safety recall began on september 7, 2011. Owners may contact altec at 1-877-go-altec (1-877-462-5832) for more information.
Contacts
Altec's recall campaign number is cns 550. Owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to <a href=http://www.Safercar.Gov>http://www.Safercar.Gov</a> .
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Altec dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 11V451000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.