The problem
Thor motor coach (tmc) is recalling certain model year 2011-2012 windsport and hurricane motor homes manufactured from september 3, 2010, through august 18, 2011. On these vehicles, the exhaust system is close to a vehicle storage compartment. Heat can build up in this area.
The risk
Heat build up could result in a fire, property damage, personal injury or death.
The fix
Tmc will notify owners, and dealers will install a heat shield to protect the storage compartment from the heat generated by the exhaust. This service will be performed free of charge. The safety recall began on october 3, 2011. Owners may contact tmc at 1-877-855-2867.
Contacts
Thor motor coach's safety recall number is rc000042. Owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to <a href=http://www.Safercar.Gov>http://www.Safercar.Gov</a> .
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Thor Motor Coach dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 11V459000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.