The problem
Mack trucks is recalling certain model year 2011-2012 cxu trucks manufactured from may 1, 2010, through january 31, 2011. During the coupling process, it is possible for the driver to partially close the fifth wheel lock and if solely relying on a tug test (pull test), the driver may think that the fifth wheel lock is properly coupled to the trailer king pin when in fact it is not properly coupled.
The risk
If the driver drives away with a trailer that is not properly coupled, the trailer can come loose and potentially result in a vehicle crash.
The fix
Mack trucks will notify owners and dealers will replace the lock bar free of charge. The safety recall began on december 7, 2011. Owners may contact mack trucks at 1-800-866-1177.
Contacts
Mack trucks' safety recall number is sc0358. Owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to <a href=http://www.Safercar.Gov>http://www.Safercar.Gov</a> .
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Mack dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 11V461000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.